San Mateo County Autism Treatment Center Named as Top National Behavioral Service Provider

The Behavioral Health Center of Excellence (BHCOE) has recognized the Center for Learning and Autism Support Services, also known as CLASS, with an accreditation acknowledging the organization as a behavioral service provider committed to continuous improvement in Applied Behavior Analysis service delivery. The Accreditation represents behavioral health providers committed to continuous peer review, measurement for outcome analysis and strives to excel in areas of clinical quality, staff satisfaction and qualifications, and consumer satisfaction. These areas are measured via a wide-ranging audit, including interviews with agency clinical leadership, a detailed staff qualification review, anonymous staff satisfaction survey, and anonymous consumer satisfaction survey.

“CLASS is an example of dedication to continuous improvement in providing effective and ethical care to individuals with autism and developmental disabilities,” said Sara Gershfeld Litvak, Founder of BHCOE. “We are excited to congratulate Denise Pollard, Founder and President of CLASS, and her team on building a sustainable ABA program that has systems in place for continuous improvement. They are an incredible resource throughout the State of California and beyond.”

BHCOE Accreditation is the only ABA-specific accreditation. It provides feedback regarding clinical best practices, staff satisfaction and staff turnover, and consumer protection. Acting as a third-party, the organization systematically measures and reports on existing quality criteria in the behavior analysis community using standardized methods and practices, and accredits only those service agencies that meet these standards.

“We are honored for CLASS to be recognized as an Accredited Behavioral Health Center of Excellence. Due to our team’s dedication to providing effective, creative, and compassionate care, we are grateful to be able to assist our clients in making meaningful progress in behavioral, social, and academic areas. – DENISE POLLARD, MA, BCBA

“We are honored for CLASS to be recognized as an Accredited Behavioral Health Center of Excellence.  Due to our team’s dedication to providing effective, creative, and compassionate care, we are grateful to be able to assist our clients in making meaningful progress in behavioral, social, and academic areas,” said Denise Pollard, MA, BCBA. “Our therapists are committed to developing and implementing quality individualized services to improve the quality of life for our clients and their families. We are thrilled to be receiving this Accreditation from the BHCOE and we look forward to the continuous improvement of our services throughout California for years to come.”

About Behavioral Health Center of Excellence (BHCOE)

The Behavioral Health Center of Excellence is a trusted source that recognizes top-performing behavioral health providers. BHCOE offers a third-party measurement system that differentiates top services providers from exceptional services providers.  The BHCOE criterion features standards that subject-matter experts developed to measure state-of-the-art behavioral health services. For more information, visit http://www.bhcoe.org/.

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What is center of excellence? 

A center of excellence is an organization that values clinical quality, staff satisfaction and parent satisfaction while providing ABA services.

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Can anyone become a BHCOE? 

No, providers are not given the accreditation, it is earned. Providers are evaluated on a number of measures related to clinical quality.

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What does the award mean for the organization’s clients?

The BHCOE accreditation demonstrates that the company meets the highest standards of verified clinical quality, transparency, and accountability. Collectively, BHCOE’s lead a growing movement of behavioral health providers that aim to increase the collective quality of services across the United States.

The BHCOE accreditation indicates that the company respects employees. As an employer, you know that your organization’s success starts and ends with its employees. The BHCOE accreditation demonstrates to employees that their company cares about their feedback, is able to look internally, and can set goals for continuous improvement.

The BHCOE accreditation demonstrates a company’s impact. Businesses across the US use the BHCOE Clinical Audit to benchmark their performance and set goals for continuous improvement. The clinical audit is a great tool to help your organization become a more sustainable company. Think of it as a regular check-up to see how clinically and administratively healthy you are and how you’ve improved.